After seeing so many collaboration of growing enterprises with app market in India, Alibaba-owned platform DingTalk also took a step forward and revealed an English version that focuses on the small and medium-sized enterprises. The English version of this app is also available in Malaysia and this is the first concerted push outside of China since launching three years ago. There are over five million enterprises and organizations situated in China are already using the Chinese version. DingTalk is currently aiming to ramp up its user count in India and Malaysia by the end of the fiscal year ending in March.
Chris Wang, Head of Global Business Development for DingTalk stated that “Our endeavor is to empower SMEs so they can scale and become part of the global marketplace. With DingTalk, we will enable organizations to seamlessly communicate and collaborate across locations, thereby increasing productivity,” Wang further added that “We believe that this is the future of the workplace, and we see immense potential in helping businesses redefine their organizational connectivity,”
The company is also planning to expand the service and launch the app in other South-East Asian countries and a Japanese-language version is currently in development. Right now, It’s available on iOS, Android, Mac, and Windows operating systems, DingTalk provides organizational-centric functions and features eyeing at improving business-to-business communication and collaboration. This chatting app also supports audio, video and/or conference calls for up to 3,000 parties in a single call and integrated emails, chats and message reminder features. Currently, voice and video services are only available via VoIP for users outside of China. This application allows businesses to manage attendance, make approvals, maintain business reports and send files of up to 700MB in size. Businesses can book and host meetings, manage CRM information, create tasks and service tickets and set up private chats.
Apart from this, it allows third-party SaaS applications and services to be integrated with DingTalk and provide an enterprise service ecosystem for SMEs. Few days before, Microsoft launched Kaizala app designed for large group communications and work management. Similarly, there are other professional chat apps are Workplace by Facebook, Amazon Chime, Slack, Cisco Spark, and Yammer.