According to the article published by TechCrunch, Instagram and Snapchat both have removed their Giphy sticker feature after a user discovered a racist GIF could be added to story posts. Instagram and Snapchat added a Giphy integration to their stories features at the beginning of this year, which allowed users to add GIFs from a library to their stories. Twitter user Lyauna Augmon posted a screenshot of the offensive image and tagged Instagram founder Kevin Systrom by mentioning that it be taken down. The GIF reportedly appeared when someone searched for the word “Crime”.
Giphy is allowing the users to post content on its site, and its terms of service state that users aren’t allowed to post content that is abusive, obscene, offensive, or vulgar, but there is no such filter to check whether the content is offensive or not. In a statement, a Giphy spokesperson mentioned that they removed the GIF after it was discovered and quoted that “After investigation of the incident, this sticker was available due to a bug in our content moderation filters specifically affecting GIF stickers. We have fixed the bug and have re-moderated all of the GIF stickers in our library.” Snapchat says that it removed the GIF and temporarily halted its integration with Giphy and the company is waiting for its Giphy’s team to take a look at it and resolve the issue. while Instagram says that it’s done the same.
The official spokesperson quoted that “A user discovered an offensive GIF sticker in our library, and we immediately removed it per our content guidelines. After investigation of the incident, this sticker was available due to a bug in our content moderation filters specifically affecting GIF stickers. We have fixed the bug and have re-moderated all of the GIF stickers in our library. The GIPHY staff is also further reviewing every GIF sticker by hand and should be finished shortly. We take full responsibility for these recent events and sincerely apologize to anyone who was offended.”